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SHIPPING INFO.

Thank You for your shopping on our website! We are happy to see you getting your beautiful clothes in the shortest time. As such, please indicate your preferred shipping address and contact details clearly and completely at the check-out page to facilitate your order’s delivery attempt :)

payment methods

For Hong Kong Customers

 

  • We provide SF Express Cash on Delivery COD HKD30 by 1kg OR HKD25 self-pickup. 

  • Delivery is free for orders over HKD800 to get free shipping

  • Delivers to your door by SF or self-pickup locations.

  • All orders can be tracked on the SF Express website.

  • NO free shipping is offered if the payment is paid by Paypal. We suggest the following payments: Payme | FPS | Alipay HK | Bank-in :)

  • 順豐到付 住宅HKD30;自取HKD25)

  • 買滿 HKD800 包郵 [個別系列除外]

  • 包郵只限使用銀行轉賬/轉數快/PAYME/香港支付寶 // *信用卡PAYPAL不包運費

  • 如要順豐自取地址【按此】

 

 

 

 

 

 

 

For Taiwan Customers

 

  •  ♡ 台 灣 客 人 滿 HKD1500 可 免 運 送 到 家 ♡    

  • 依照台灣海關相關規定,需請收件人提供以下資料,以便快遞可以順利完成通關與派送。

  • 1)收件人的身分證字號

  • 2)提供中文姓名及地址

  • 3)請預先下載 *EZ WAY易利委*進行實名認證以便通關

  • 其詳細說明可見順豐的通告海關官網/海關公告

  • Products will be delivered by SF Express.

  • HK$68 for 1kg order / HK$128 for 2kg order ... 
  • Delivery is free for orders over HKD1500 to get free shipping.
  • All orders can be tracked on the SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes customs and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

  • Please provides your ID number and Chinese name/address for shipping on the checkout page or send a message to us.

 

 

 

 

For Macau Customers

 

  • Products will be delivered by SF Express.

  • We provide 'Cash on Delivery COD' where payment is made on delivery by the receiver.
  • Delivery is free for orders over HKD800 to get free shipping.
  • All orders can be tracked on the SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

    • 順豐到付

    • 滿 HKD800 包郵 :)

    • 如未能使用Paypal支付,澳門的客人可聯絡客服使用當地銀行匯款 :)

    • 豐自取//地址【按此】

 

 

 

 

 

For Singapore Customers

 

  • An option is provided at the check-out page for you to select if you prefer the delivery by SF Express or DHL.

  • It takes 1-2 days via DHL and the fee is HK$248 for 1kg order / HK$298 for 2kg order / HK$490 for 3kg... 
  • It takes 2-4 days via SF Express and the fee is HK$149 for 1 kg order / HK$195 for 2 kg order / HK$235 for 3 kg...
  • Delivery is free for orders over HKD2500 via SF Express.
  • All orders can be tracked on the SF Express or DHL website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

 

 

 

For Other International Customers

 

  • An option is provided at the check-out page for you to select if you prefer the delivery by DHL or SF Express.

  • Please contact us to check your exact shipping fee based on your location.

  • All orders can be tracked on DHL or SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

PAYMENT METHODS
REFUND & EXCHANGE

Apologize we do not offer refund service right now.

Exceptions for exchange will be allowed for changing size and defective products only within 2 days after you received the item(s). 

  • All shipping costs for exchange are solely borne by the customer.

  • Check that the item has all tags and packaging intact, is unworn, unwashed, and in original condition.

  • 如果產品有缺陷需要進行換貨,請於收到商品後24小時跟我們聯絡,並在兩天內寄出,逾時恕不受理~請見諒​

[限量產品或個別系列,不設退換,​請考慮清楚才購買]

 

 

***OOHERRER reserves all rights to decide. In the event of any dispute, our decision shall be final and conclusive.

 

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