SHIPPING INFO.

Thank You for your shopping on our website! We are happy to see you getting your beautiful clothes in the shortest time. As such, please indicate your preferred shipping address and contact details clearly and completely at the check-out page to facilitate your order’s delivery attempt :)

 

For Hong Kong Customers

 

  • Products will be delivered by SF Express or HK Post Office.

  • HKD12 for orders below HKD400 for SF or HKD10 for order below HKD400 for HK Post Office.

  • Delivery is free for orders over HKD400 and self pick up at SF Express Store / SF Locker or Commercial Address by SF.

  • All local orders can be tracked on the SF Express or HK Post Office website.

 

 

 

 

 

 

 

 

For Taiwan Customers

 

  • Products will be delivered by SF Express.

  • HK$59 for 1kg order / HK$89 for 2kg order / HK$120 for 3kg... 
  • Delivery is free for order over HKD1200.
  • A 5% tax fee needs to be added to every order.
  • All orders can be tracked on the SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes (Tax Rate 5%), customs and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

  • Please provides ID number for shipping on the checkout page or send a message to us.

依照台灣海關相關規定,需請收件人提供身分證字號,以便快遞可以順利完成通關與派送。

其詳細說明可見順豐的通告海關官網/海關公告。(請點選)

 

 

 

 

For Macau Customers

 

  • Products will be delivered by SF Express.

  • HK$39 for 1kg order / HK$49 for 2kg order / HK$59 for 3kg... 
  • Delivery is free for orders over HKD400.
  • All orders can be tracked on the SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

 

 

 

 

 

 

 

For Singapore Customers

 

  • An option is provided at the check-out page for you to select if you prefer the delivery by SF Express or DHL.

  • It takes 1-2 days via DHL and the fee is HK$248 for 1kg order / HK$298 for 2kg order / HK$490 for 3kg... 
  • It takes 2-4 days vis SF Express and the fee is HK$145 for 1 kg order / HK$195 for 2 kg order / HK$235 for 3 kg...
  • Delivery is free for orders over HKD2500 via SF Express.
  • All orders can be tracked on the SF Express or DHL website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

 

 

 

For Other International Customers

 

  • An option is provided at the check-out page for you to select if you prefer the delivery by DHL or SF Express.

  • Please contact us to check your exact shipping fee based on your location.

  • All orders can be tracked on DHL or SF Express website.

  • Your local courier service will be contacting you to arrange and confirm the delivery accordingly once your parcel is in their hands.

  • All taxes, customs, and import duties and fees are the responsibility of the customer and must be paid by you in order for your parcel to clear customs.

PAYMENT METHODS

   Payme                          Bank In                          PayPal                          Creadit Card           

 

REFUND & EXCHANGE

Apologize we do not offer any refund and exchange service right now.

Exceptions for exchange will be allowed for defective products only within 14 days. 

  • All shipping costs for exchange are solely borne by the customer.

  • Check that the item has all tags and packaging intact, is unworn, unwashed, and in original condition.

 

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